Frequently Asked Questions about the Missouri Exchange Web site

Who may use the site?
Does the site handle transactions between buyers and sellers?
How do I update my personal information?
What if I forget my password?
How do I buy products?
How do I sell products?
How do I learn more about the products offered on the site?
Can I see what is being sold or sought without registering?
Can I create a directory profile if I am not from Missouri?
Can I search the Member Directory if I am not a member?
How can a producer without Internet access list products?
How can I leave feedback?
How can I terminate my membership?

Who may use the site?
This Web site is open to commercial and hobby sellers from Missouri and for buyers around the world. The site provides product and market information for the general public and market participants and helps initiate contact between buyer and seller without handling actual transactions. Return to top

Does the site handle transactions between buyers and sellers?
The site will provide product and market information to those interested in accessing it, will act as an information source for market participants and will help make initial contact between buyer and seller. The site will not handle actual transactions between buyers and sellers. Return to top

How do I update my personal information?
Open your My Account page to change personal and company information. Return to top

What if I forget my password?
Click on Forget Your User Name or Password? under My Account. Your password will be e-mailed to you after you answer the security question. Return to top

How do I buy products?
To see contact information for sellers, you must register with the Web site. After you register, you can
- Browse offers to sell posted by sellers and contact the seller through the contact form provided. The seller will handle your offer directly. 
- If you don't find what you are looking for, post a request to buy.
- Search the online directory to see what is being offered. When you contact a seller, please mention that you found their contact information on the Missouri Exchange Web site.  Return to top

How do I sell products?
To sell products on the web site, you must register. After registering, you can
- Post an offer to sell. Please include specific and detailed information. For help describing your product, visit the product categories on the Web site.
- Look at requests to buy posted on the site and contact potential buyers using the forms provided. You will negotiate with the buyer directly.
- Join the online directory of members in Missouri. Being part of the directory offers you an opportunity to provide additional information about your company, post photos and create a link to your Web page. Return to top

How do I learn more about the products offered on the site?
The site includes valuable information about listed products, including the latest research. To access that information, click on the Info link for each product.  Return to top

Can I see what is being sold or sought without registering?
Visitors may view listings, but cannot post or answer postings unless they register.  Return to top

Can I search the Member Directory if I am not a member?
Visitors can browse the directory but member contact information is available only to persons who are registered and logged in. Return to top

How can a producer without Internet access list products?
The producer may fill out a registration and offer-to-sell/request-to-buy form and mail it to Missouri Exchange, 203 ABNR Bldg, Columbia, MO 65211. Web site staff will post the information on the Web site and notify the producer of inquiries. Return to top

 How can I leave feedback?
You may leave feedback by clicking on a specific listing, from a member's page in the online directory or from My Account. We encourage constructive feedback that will help improve transactions initiated by Missouri Exchange.
- You must be a registered member and logged in.
- Please leave feedback after a transaction so that the Web site community can benefit from your experience.
- Please contact your trading partner to resolve disputes before leaving negative comments.
- Please leave only fair and factual comments and ratings that relate to a specific transaction.  Return to top